Returns & Exchanges

We accept exchanges or store credit on eligible full-priced items requested within 14 days of delivery. We do not offer refunds for change of mind.

To be eligible, items must be:

Unworn, unwashed and unused
Returned with all original tags and hygiene liners attached
Free from marks, makeup, deodorant, fake tan, perfume or signs of wear
Returned with the original SOLÉ SWIM pouch and proof of purchase

For hygiene reasons, swimwear returned without its hygiene liner or showing signs of wear cannot be accepted for a change-of-mind return.

HOW TO MAKE A RETURN

Email info@soleswim.com.au with your order number and return request before sending the item. Once approved, we will provide return instructions and the return address.

Customers are responsible for return postage and any new delivery charge for change-of-mind exchanges. We recommend using tracked postage. Original shipping charges are non-refundable.

Exchanges are subject to availability. If your requested size or style is unavailable, store credit will be issued for the eligible item value.

SALE ITEMS

Sale and final-sale items cannot be returned for change of mind, exchange or store credit. This does not affect your rights if an item is faulty.

FAULTY OR INCORRECT ITEMS

If you receive a faulty, damaged or incorrect item, email info@soleswim.com.au with your order number, description and clear photos. SOLÉ SWIM will provide an appropriate remedy and cover reasonable return postage costs. Nothing in this policy limits your rights under the Australian Consumer Law.